The Legacy Connection

 

Robin BaileyAbout Robin Bailey

Since 1998, Robin Bailey has worked to grow a traditional answering service into a full-service tele-service solutions firm.  With a bachelor’s degree in accounting from the University of Alabama at Birmingham, she earned her CPA in 1982. She was a partner in a CPA firm and went on to be a Controller in a Fortune 100 company.

Presented with the opportunity to apply her years of business training and experience to a family business that was in the midst of a technology tidal wave, she accepted the challenge and became the company’s president—expanding services and growing the company from 12 employees to the 2008 level of 26 employees.  

Since 1998, Robin has served in various leadership positions with The Chamber of Commerce of West Alabama and the Women in Business Council.  She is a member of BNI (Business Networking International), Medical Group Manager’s Association, Association of Teleservices International (ATSI), CAM-X, the Southern Telemessaging Association (STA), and the National Amtelco Equipment Owners (NAEO) group. She is presently on the Board of NAEO and was elected Secretary/Treasurer.

Robin is the recipient of the Chamber’s Distinguished Service and Leadership Service awards. She received the President’s Award for NAEO at the 2008 annual conference. Under her management, the company also received Awards of Excellence from ATSI (’02, ’05, ’06) and CAM-X (’06, ’07).

With 17 grandchildren, Robin claims the future of TLC is secure.

Our Team of Operators

The Legacy Connection Operators
From Left to Right
Cheryl, Jordan, Jayme, Robin, Tia, Amy, Deborah & Mary